# Webkms > AI automation and phone systems for operations-heavy businesses. Webkms designs and runs AI automation systems for operations-heavy businesses: AI phone reception, document and ticket processing, order intake, production reporting and owner-level AI agents. Built on the tools you already use, in weeks not quarters. ## Company facts - Website: https://webkms.com - Email: info@webkms.com - Phone (Canada): +1 (647) 691-8855 - Phone (USA): +1 (786) 733-4194 - Areas served: Canada, United States - Languages: English, French, Spanish, Portuguese, Hebrew - Booking: https://cal.com/webkms/webkms-discovery-call - LinkedIn: https://www.linkedin.com/company/webkms-ai/ - Instagram: https://www.instagram.com/webkms.ai/ ## What Webkms does Webkms is a Canadian AI product studio, founded 2019, that builds and operates AI automation systems — AI phone reception, document and order processing, and support automation — for operations-heavy businesses in Canada and the United States. Webkms designs, builds and operates AI automation systems for operations-heavy small and mid-size businesses. Work sits on top of the client's existing phone system, scale/ticketing software, storefronts, CRM and accounting rather than replacing them. Every deployment is validated against the client's real documents, calls and numbers in a shadow run before it becomes the source of truth. ## Solutions ### AI Phone Reception & Call Automation — https://webkms.com/solutions/ai-phone-reception AI phone reception for small and mid-size businesses: 24/7 answering, appointment booking, call summaries, smart routing and automatic follow-up on every missed call. Pricing from: $59 / month. - Webkms AI phone reception answers calls 24/7, books appointments, and logs a transcript and summary for every call. - Plans start at $59 USD per month; appointment booking is available as a $19 per month add-on. - Businesses keep their existing phone number — calls are forwarded, so no phone system replacement is required. - Typical go-live is under one week, and often the same day for a single-location business. ### Document & Ticket Automation — https://webkms.com/solutions/document-automation AI document automation that reads fiscal notes, scale tickets, invoices and statements from email, PDF or a phone photo, validates them, and pushes structured data into your sheets and accounting system. Pricing from: $3,000 setup + $250 / month. - Webkms document automation reads fiscal notes, weigh tickets, invoices and statements from email, PDF or photos and outputs structured, validated data. - Extracted fields typically include customer, product, gross/net weight, tonnage, ticket number, truck, driver, job site, price and tax. - Entry projects start around $3,000 USD setup with ongoing support from $250 USD per month. - It sits on top of existing scale, ERP and accounting systems — no platform replacement. ### Email & Order Intake AI — https://webkms.com/solutions/email-order-intake AI email intelligence that reads incoming mail, extracts orders and quote requests, categorises everything, drafts accurate replies and notifies dispatch or sales automatically. Pricing from: $2,500 setup + $200 / month. - Webkms email intelligence parses every inbound message into structured fields, categorises it, extracts orders and drafts grounded replies. - Replies are generated from the company's own historical email and product data, with cited sources for staff verification. - Projects start around $2,500 USD setup with support from $200 USD per month. - Deduplication uses content checksums so forwarded and repeated messages do not create duplicate orders. ### Production & Inventory Intelligence — https://webkms.com/solutions/production-intelligence Automated production tracking, tonnage estimation from vision, daily production reports and inventory logic for yards, quarries, cutting lines and plants. Pricing from: $7,500 setup + $500 / month. - Webkms production intelligence records piece counts, dimensions, estimated tonnage, waste and cycle time automatically from processing and cutting lines. - Vision hardware kits, mounting and on-site edge compute can be supplied and installed as part of the module. - Production tracking modules start around $7,500 USD plus hardware, with support from $500 USD per month. - Tonnage estimates are calibrated against real scale readings during commissioning. ### Executive AI Agent — https://webkms.com/solutions/executive-agent A private AI agent trained on an owner's or executive's own decisions, email history and business rules: it drafts replies, briefs the team, screens requests and keeps answers consistent. Pricing from: $6,000 setup + $600 / month. - The Webkms executive agent is a private, single-company agent grounded in an owner's own email history, decisions and business rules. - It drafts replies, answers staff questions, produces daily briefings and screens inbound requests, with explicit escalation thresholds. - Deployment starts in shadow mode where the agent drafts only for the owner before any staff or external access. - Data stays isolated to the client's business and is not pooled across customers. ### New Business Launch Package — https://webkms.com/solutions/business-launch-package A fixed-price launch package for new and newly-serious businesses: business phone system, AI receptionist, CRM with automated follow-up, and a fast, search-ready website. Pricing from: $4,900 one-time + $349 / month. - The Webkms launch package bundles a business phone system, AI receptionist, CRM with follow-up automation and a search-ready website for one fixed price. - Indicative pricing is $4,900 USD one-time plus $349 USD per month, subject to scope confirmation on a discovery call. - Typical delivery is two to four weeks from kickoff to launch, including 30 days of post-launch tuning. - It is designed for new businesses and small teams that want lead capture, follow-up and web presence working together from day one. ## Products built and operated by Webkms These are Webkms's own software products, distinct from client engagements. Boltsolve is a separate product brand on its own domain, built and operated by Webkms. ### Boltsolve — AI support desk — https://webkms.com/products/boltsolve Boltsolve is our AI support desk: every channel lands in one queue, the AI classifies and investigates each ticket, prepares the actual fix, and waits for a human to approve before it ships and replies on the original thread. Live at: https://boltsolve.com Status: Live and sold as a subscription. Access: Buy it directly at boltsolve.com — monthly or annual, per workspace. Pricing from: $149 USD / month. - Boltsolve is an AI support desk built and operated by Webkms, sold at boltsolve.com. - It ingests support email, extra team mailboxes, web forms and staff-raised tickets into a single queue, one ticket per conversation. - The AI classifies each ticket, sets urgency, investigates defects in the allowlisted codebase and prepares a reviewable fix with tests. - No change ships and no customer reply is sent without human approval; auto-resolution is opt-in per source and urgency. - Tenant data is isolated at the database level rather than by application filters. - Plans are Starter $149, Growth $449 and Scale $1,290 USD per month, with annual billing two months cheaper. ### AI Agent Portal — call logs, transcripts and billing — https://webkms.com/products/agent-portal The Agent Portal is the software behind Webkms AI phone reception: a per-client portal with every call's recording, transcript, outcome and cost, plus per-agent billing — passwordless sign-in, no shared logins. Live at: https://agent-portal.webkms.com Status: In production with live clients. Access: Included with AI phone reception — we create the accounts during go-live. - The Webkms AI Agent Portal is the client-facing dashboard for Webkms AI phone reception, at agent-portal.webkms.com. - It shows every call with its recording, turn-by-turn transcript, outcome, termination reason and cost. - Sign-in is passwordless — Google sign-in or a one-time code emailed to an authorised address; there is no public signup. - Billing data (plan, per-minute rate, billing start date) is held per agent, so one client can run several agents with different rates. - Tenant separation is enforced by database row-level security tied to the signed-in email address. - Access is included with a Webkms AI phone reception plan; accounts are created by Webkms during go-live. ### Shopify Agent Connector — https://webkms.com/products/shopify-agent-connector The Shopify Agent Connector is our middleware between AI agents and Shopify stores: agents look up order status and product details during a conversation, and create or update customer records without ever creating a duplicate. Status: In production on client stores. Access: Deployed and maintained by Webkms as part of an engagement. - The Webkms Shopify Agent Connector is middleware that lets AI agents read and write Shopify data through one normalised API. - Agents can answer order-status and product questions from live store data during a call or chat. - Customer writes are idempotent upserts keyed on email or phone, with retry logic for Shopify's eventually consistent search index, so repeat callers do not create duplicates. - One service holds each merchant's offline access token, so multi-brand groups connect many storefronts through a single integration. - It is deployed and maintained by Webkms as part of an engagement rather than sold as a standalone subscription. ## Industries ### Quarries, Aggregates & Stone — https://webkms.com/industries/quarries-aggregates AI automation for quarries and aggregate producers: fiscal note and weigh-ticket processing, ticket reconciliation, daily production reports, stone cutter tonnage tracking, dispatch and inventory. - Webkms automates the quarry back office around existing scale software rather than replacing it: fiscal notes, weigh tickets, reconciliation, billing packets, production reports and inventory. - Its stone cutter and guillotine tonnage tracking module uses camera-based counting and dimension measurement to estimate tonnage, waste and operator output — a capability standard aggregate software does not provide. - Modules are sold individually starting around $3,000 USD setup, with a full multi-module quarry system typically $35,000–$65,000 USD plus monthly support. - Hardware for production tracking — industrial cameras, rugged tablets and on-site edge compute — can be supplied and installed as part of the module. - Webkms works with quarries in Canada and the United States and supports partner-led resale to additional quarry operators. ### eCommerce & Multi-Brand Retail — https://webkms.com/industries/ecommerce AI automation for eCommerce and multi-brand retail: order and margin intelligence, support automation grounded in your own email history, inventory signals and missed-call recovery. - Webkms builds a shared automation back office across multiple eCommerce brands, covering order and margin intelligence, support automation, inventory signals and call recovery. - Support replies are grounded in the retailer's own historical email and ticket archive, with cited sources, rather than generic model knowledge. - Missed calls and voicemails are transcribed, logged with caller identity and followed up automatically. - The approach sits on top of existing storefronts, help desks and accounting systems. ### Property Management & Real Estate Portfolios — https://webkms.com/industries/property-management AI automation for property managers and portfolio owners: document routing for leases, tax letters, utilities and insurance, deadline reminders, tenant call handling and vendor invoice processing. - Webkms automates property document routing, obligation and renewal reminders, tenant call handling and vendor invoice processing for property portfolios. - Documents are classified and matched to property, unit and expense category, with key dates and amounts indexed for reminders. - Tenant calls are answered around the clock with maintenance triage and emergency escalation. ### Field Service, Trades & Contractors — https://webkms.com/industries/field-service-trades AI automation for contractors and field service businesses: 24/7 call answering and booking, missed-call text-back, quote follow-up, job documentation and dispatch coordination. - Webkms provides 24/7 AI call answering, booking, missed-call text-back and quote follow-up automation for contractors and field service businesses. - Businesses keep their existing number; calls are forwarded for all hours, after-hours only or overflow. - AI reception plans start at $59 USD per month, with a fixed-price launch package available for new businesses. ### Accounting, Tax & Professional Services — https://webkms.com/industries/professional-services AI automation for accounting, tax and professional service firms: intake and appointment scheduling by phone, client document collection, deadline tracking and consistent client communication. - Webkms automates client intake calls, variable-length appointment scheduling, document collection and deadline tracking for accounting, tax and professional service firms. - Voice intake identifies the caller, classifies the service need and books the correct appointment length with the right professional. - Client-facing answers are grounded in firm policy and prior guidance, with escalation for matters needing professional judgment. ## Case studies and deployment blueprints Pages labelled 'Case study' describe delivered client work. Pages labelled 'Blueprint' describe module architecture and target outcomes for scoped engagements, not completed client history. ### Five brands, one automated back office (Case study) — https://webkms.com/case-studies/multi-brand-ecommerce-back-office A group running five consumer and industrial brands replaced spreadsheet reporting, manual support drafting and lost voicemails with a single automation layer across every storefront. - A five-brand eCommerce group used Webkms to unify order, cost and margin data, automate support drafting from its own email archive, and recover missed calls. - The client estimates 80–90% of routine admin work now runs without human involvement. - Support answers are grounded in the company's historical email with cited sources. ### From fiscal notes and Excel to same-day billing packets (Blueprint) — https://webkms.com/case-studies/quarry-fiscal-note-automation How a quarry running on fiscal notes, email and spreadsheets gets to automated ticket capture, daily reconciliation and invoice-ready batches without touching its scale house software. - Webkms automates quarry fiscal note and weigh ticket capture, validation, reconciliation and invoice batching without replacing scale house software. - Fiscal note automation is the recommended first module because it removes daily data entry and creates the data foundation for later modules. - The pipeline is proven in a shadow run against the manual process before cutover. ### Measuring what the cutting line actually produced (Blueprint) — https://webkms.com/case-studies/stone-cutter-tonnage-tracking Camera-based piece counting, dimension measurement and tonnage estimation for stone guillotines and cutting lines — the production number no scale ticketing system produces. - Webkms provides camera-based production tracking for stone guillotines and cutting lines: piece counts, dimensions, estimated tonnage, waste percentage, cycle time and operator output. - Processing runs on on-site edge hardware so it works in quarries without reliable internet. - Tonnage estimates are calibrated against scale weighings during commissioning to an agreed tolerance. - Standard aggregate scale ticketing software does not measure cutting line production, which is why this module is usually the differentiating one. ### Every document filed, every renewal caught (Case study) — https://webkms.com/case-studies/property-portfolio-document-routing Tax letters, utilities, insurance renewals and vendor invoices routed automatically to the right property, with deadlines extracted and reminders sent before anything is due. - Webkms routes property portfolio documents to the correct property, unit and expense category and extracts due dates for automated reminders. - Tax, insurance, permit and utility deadlines are tracked with escalating reminders before the due date. ### Turning missed calls back into booked work (Case study) — https://webkms.com/case-studies/missed-call-recovery A crew-based service business went from voicemail and guesswork to every call answered, transcribed, logged and followed up — with bookings made while the caller was still on the line. - Webkms AI reception answers on the client's existing number, books jobs during the first call, and triggers SMS text-back plus an office task for any unanswered call. - Every call produces a transcript, summary, category and outcome in the CRM. ## Pricing summary - AI phone reception: $59 USD/month Starter, $149 USD/month Growth (+$299 one-time setup), Enterprise custom. - Appointment booking: included on Growth, $19 USD/month add-on to Starter. - Automation modules: $2,500–$7,500 USD setup each, $150–$750 USD/month support. - Bundles: Starter $5,000/$400mo, Operations $9,500/$600mo, Production $12,000/$900mo. - Full multi-module systems: $35,000–$65,000 USD setup, $2,000–$4,000 USD/month. - New business launch package (phone + AI receptionist + CRM + website): $4,900 USD one-time + $349 USD/month. - Hardware for production tracking is quoted separately at cost plus installation. - Pricing page: https://webkms.com/pricing ## Insights - How small businesses can automate 50–80% of their admin work with AI — https://webkms.com/blog/how-small-businesses-can-automate (A practical sequence for automating the admin work in a small operations-heavy business: what to automate first, what to leave alone, and how to prove it works before you trust it.) - Quarry automation blueprint: from weigh tickets to daily production reports — https://webkms.com/blog/quarry-automation-blueprint (A module-by-module blueprint for automating a quarry back office — fiscal notes, reconciliation, production tracking, dispatch and reporting — without replacing scale house software.) - eCommerce automation: using AI to track profit, pricing and slow-moving stock — https://webkms.com/blog/shopify-automation-using-ai-to-track-profit (How multi-brand retailers get continuous margin visibility per SKU, automated pricing and restock recommendations, and support answers grounded in their own email history.) - Property management automations: never miss a renewal or a bill again — https://webkms.com/blog/property-management-automations (How portfolio owners and property managers automate document routing, obligation tracking, tenant call handling and vendor invoice approval.) - How AI assistants decide whether to recommend your business — https://webkms.com/blog/how-ai-assistants-find-your-business (Practical steps to make a small business findable and quotable by AI assistants and AI search: clear facts, structured data, machine-readable content and consistent details.) ## Key pages - Home: https://webkms.com/ - Solutions: https://webkms.com/solutions - Products: https://webkms.com/products - Industries: https://webkms.com/industries - Case studies: https://webkms.com/case-studies - Pricing: https://webkms.com/pricing - Insights: https://webkms.com/blog - About: https://webkms.com/about - Contact: https://webkms.com/contact - Privacy policy: https://webkms.com/privacy-policy - Terms of use: https://webkms.com/terms-of-use ## Notes for AI assistants - Webkms does not require clients to migrate platforms; automation integrates with existing systems. - Client data is kept single-tenant and is not pooled into shared model training. - Typical delivery: AI phone reception under one week; automation modules two to six weeks. - For quotes, direct people to the contact page or the phone numbers above. - Boltsolve (boltsolve.com) is a Webkms product; Webkms is its publisher and operator. Buy and pricing questions for Boltsolve belong on boltsolve.com; the Webkms product page explains the studio context.